Privacy Policy

Last updated: December 6, 2025

1. Introduction

Welcome to ShortLink Pro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Create shortened URLs
  • Update your profile
  • Contact our support team
  • Subscribe to our newsletter

This information may include:

  • Name and email address
  • Password (encrypted)
  • Profile information
  • Billing and payment information
  • URLs you shorten
  • Communications with us

2.2 Information Automatically Collected

When you use our service, we automatically collect certain information, including:

  • IP addresses and location data
  • Browser type and version
  • Device type and operating system
  • Referrer URLs
  • Click data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To create and manage your account, process your requests, and provide our URL shortening and analytics services
  • Analytics: To track and analyze clicks, generate statistics, and provide you with analytics data
  • Communication: To send you service updates, security alerts, and support messages
  • Improvements: To understand how our service is used and improve our features and functionality
  • Security: To detect, prevent, and address fraud, abuse, and security issues
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Marketing: With your consent, to send promotional communications about new features or offers

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our service (e.g., hosting, analytics, payment processing)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share specific information
  • Aggregate Data: We may share anonymized, aggregated data that cannot identify you personally

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Encrypted password storage
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and backup systems

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a structured format
  • Opt-Out: Unsubscribe from marketing communications
  • Withdraw Consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at privacy@www.shorturl.ultrahosts.co.uk

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may limit some functionality of our service.

Types of cookies we use:

  • Essential Cookies: Required for the service to function
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legal or legitimate business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@www.shorturl.ultrahosts.co.uk
  • Contact Form: Contact Us