Security

Encryption Standards

• Transport Layer Security (TLS 1.3): All communications between your browser and our servers are encrypted
• AES-256 Encryption: Data stored in our databases is encrypted at rest
• Secure Password Storage: Passwords are hashed using bcrypt with per-user salts
• API Key Encryption: API keys are encrypted and never stored in plain text

Data Access Controls

• Role-based access control (RBAC) for internal systems
• Multi-factor authentication for administrative access
• Regular access reviews and audits
• Principle of least privilege for all system access

Data Backup and Recovery

• Automated daily backups with encryption
• Geographically distributed backup locations
• Regular backup restoration testing
• Disaster recovery plan with RTO < 4 hours

Network Security

• Web Application Firewall (WAF) protection
• DDoS mitigation and traffic filtering
• Network segmentation and isolation
• Intrusion detection and prevention systems

Server Security

• Hardened operating systems with minimal attack surface
• Automatic security patches and updates
• Container isolation for application processes
• Regular vulnerability scanning and penetration testing

Monitoring and Logging

• 24/7 security monitoring and alerting
• Comprehensive audit logging of all system activities
• Real-time threat detection and response
• Quarterly security audit reports

Secure Development Practices

• Security-first development methodology
• Regular code reviews and security audits
• Static and dynamic application security testing
• Dependency vulnerability scanning

Protection Against Common Threats

• SQL Injection: Parameterized queries and input validation
• XSS (Cross-Site Scripting): Output encoding and Content Security Policy
• CSRF (Cross-Site Request Forgery): Token-based protection
• Clickjacking: X-Frame-Options and CSP headers
• Brute Force: Rate limiting and account lockout policies

API Security

• OAuth 2.0 and API key authentication
• Rate limiting to prevent abuse
• Input validation and sanitization
• Comprehensive API audit logging

Employee Security

• Background checks for all employees
• Security awareness training programs
• Confidentiality and NDA agreements
• Secure device and access management

Third-Party Security

• Vendor security assessments
• Data processing agreements
• Regular third-party audits
• Supply chain security monitoring

We maintain compliance with industry standards and regulations:

• GDPR: General Data Protection Regulation compliance
• CCPA: California Consumer Privacy Act compliance
• SOC 2: Type II certification (in progress)
• ISO 27001: Information Security Management (planned)

Security Incident Management

We have a comprehensive incident response plan that includes:

• 24/7 security incident response team
• Defined escalation procedures
• Communication protocols for affected users
• Post-incident analysis and improvement

Vulnerability Disclosure

We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please contact us at:

We commit to:

• Acknowledge your report within 24 hours
• Keep you informed of our progress
• Credit you for responsible disclosure (if desired)
• Not pursue legal action for good-faith research

Security is a shared responsibility. Help us keep your account secure by:

• Using a strong, unique password
• Enabling two-factor authentication
• Keeping your API keys confidential
• Logging out when using shared computers
• Reporting suspicious activity immediately
• Keeping your contact information up to date